By placing an order, customers establish a commercial relationship with Renegadess and commit to accept delivery of the parcel related to the order placed. If the parcel cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the parcel, the parcel will be returned to the sender Renegadess at customer’s expense. The expense includes shipping costs . The amount will be deducted from the total amount of the order to be refunded. Customers are obligated to cooperate and respond to any questions and issues during the return process within 7 days to be eligible for a refund.
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